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Privacy Policy

Last Updated: July 21, 2025

Introduction

Scout Sentry Systems ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and the General Data Protection Regulation (GDPR) for users in the European Union.

Data Controller

Scout Sentry Systems
Email: scoutsentrysystems@gmail.com

Information We Collect

Personal Information

  • Name and email address (when you contact us, register, or subscribe)
  • Account credentials (email and encrypted password hash)
  • Communication preferences
  • Any information you voluntarily provide in messages

Automatically Collected Information

  • IP address
  • Browser type and version
  • Device information
  • Pages visited and timestamps
  • Referring website

Legal Basis for Processing (GDPR)

For users in the EU, we process your data based on:

  • Consent: You have given clear consent to process your personal data
  • Contract: Processing is necessary for a contract we have with you
  • Legitimate Interest: For security and service improvement
  • Legal Obligation: For compliance with applicable laws

How We Use Your Information

  • To provide, maintain, and improve our services
  • To respond to your inquiries and support requests
  • To send service-related communications
  • To detect and prevent fraud and abuse
  • To comply with legal obligations
  • With your consent, to send marketing communications (you can opt-out anytime)

Data Minimization

We collect only the minimum personal information necessary for the purposes stated in this policy. We do not sell, rent, or trade your personal information to third parties.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Account data is deleted within 30 days of account closure request.

International Data Transfers

If you are located in the EU, your data may be transferred to and processed in Canada, which has been recognized by the European Commission as providing an adequate level of data protection.

Your Rights Under PIPEDA

As a Canadian resident, you have the right to:

  • Access: Request access to your personal information
  • Correction: Request correction of inaccurate data
  • Withdrawal: Withdraw consent at any time (where applicable)
  • Complaint: File a complaint with the Office of the Privacy Commissioner of Canada

Your Rights Under GDPR

As an EU resident, you have the right to:

  • Access (Art. 15): Obtain confirmation and copy of your data
  • Rectification (Art. 16): Correct inaccurate personal data
  • Erasure (Art. 17): Request deletion of your data ("right to be forgotten")
  • Restriction (Art. 18): Restrict processing in certain circumstances
  • Portability (Art. 20): Receive your data in a structured format
  • Object (Art. 21): Object to processing based on legitimate interests
  • Withdraw Consent: Withdraw consent at any time
  • Lodge Complaint: File a complaint with your local supervisory authority

Data Breach Notification

In the event of a data breach that is likely to result in significant harm, we will notify affected users within 72 hours in accordance with PIPEDA and GDPR requirements. We will also report to the Office of the Privacy Commissioner of Canada and relevant EU supervisory authorities as required.

Third-Party Services

We use third-party services (Supabase for authentication) that may process your data. These providers are contractually bound to protect your data and comply with applicable privacy laws.

Cookies

We use essential cookies for authentication and site functionality. For details, see our Cookie Policy.

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe a minor has provided us with personal data, please contact us immediately.

Contact Us

For privacy inquiries, data access requests, or to exercise your rights:
Email: scoutsentrysystems@gmail.com
Mail: Scout Sentry Systems, Alberta, Canada

We will respond to your request within 30 days.

Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by posting the new policy on this page and updating the "Last Updated" date.